Terms of Use

Olivessae™ is operated by Hangzhou Yimu Qianyu Network Technology Co., Ltd.; Legal Representative: Huang Zhipeng.
Email: service@olivessae.com
Business Address: Room 1402, No. 258 Xietong Road, Xixing Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Customer Support Details

Telephone: +86 18785280223
Customer Service Hours: 8:00 AM–10:00 PM

Access and Conduct

Use this website to review baking supplies, access customer information, and contact our team. Information submitted through website features must be accurate and lawfully provided.

Do not interfere with website security, attempt unauthorized access, introduce harmful software, impersonate another person, or misuse personal information.

Content Rights

Website photographs, descriptions, branding, and other materials remain subject to their respective owners’ rights. Personal browsing does not authorize commercial copying or redistribution beyond what applicable law permits.

Website Changes

Content may be updated and access may occasionally be interrupted for maintenance or technical reasons. Any correction materially affecting an existing order will be addressed under the Terms and Conditions.

Related Policies

Order matters are governed by the Terms and Conditions, Shipping Policy, and Return Policy. Their common service timeframes are:

• Return requests within 30 calendar days after delivery.

• Estimated shipping transit of 3–7 calendar days after dispatch.

• Approved refund arrival within 7–10 business days after approval.

• After-sales handling within 3 business days of receipt.

The Privacy Policy addresses personal information and privacy choices.

For website concerns, contact service@olivessae.com. These Terms of Use do not override mandatory consumer rights or reduce commitments attached to an existing order.